With the Travtus Gateway's contextual search feature, there's no more hopping between your PMS or CRM screens. You can now access all the information you need to deliver the best customer experience, in one place.
Our AI platform reads user activity across all the screens within your customer management tools. This allows us to retrieve the entire conversation history for relevant customers, delivering it to you when you need it and where you need it.
Picture this: Your team is hunting for John Doe's history across your lead system, PMS and service desk. But now with the Gateway, his complete conversation history is instantly accessible. We have your team's back!
💡Tip: The Integrated Experience keeps Customer Scores up to date by analyzing interactions. This allows you to quickly assess a customer's satisfaction and engagement, helping you prioritize follow-ups and enhance their experience. To learn more about Customer Scores, check out this article.